Customer Care Executive

Looking for a Customer Care Executive role in DLF Phase 1 - Gurgaon, Delhi? Yoma Business Solutions Private Limited is hiring now. You can earn up to ₹24,000/month. The team is filling 10 vacancies.

Note from the employer

Job Responsibilities:Handle Customer Queries, Complaints, And Service Requests Through Calls, Emails, Or Chat In A Professional Manner.Provide Accurate Information About Livpure Products, Services, Installation, And Service Processes.Resolve Customer Issues Effectively While Ensuring A Positive Customer Experience.Maintain Detailed Records. Type : Outbound, Inbound | Languages : Hindi, English

Key responsibilities

Your main tasks will be to:

• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• You will follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA

Requirements

• Open to freshers
• Graduate or equivalent
• Skills: English, Hindi, Inbound, Outbound
• Good English
• Freshers can apply
• Type: Outbound, Inbound
• Languages: Hindi, English
• A polite, customer-first attitude

Pay and perks

Salary: ₹20,000 – ₹24,000 per month, based on skills and experience.

Position details

• Job location: DLF Phase 1 - Gurgaon, Delhi, Delhi
• Vacancies: 10
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office

If this job suits you, apply now — shortlisted candidates will be contacted by Yoma Business Solutions Private Limited.