Telecaller

Yuva Dhyeya Office wants to bring on a Telecaller for its Savedi team. Salary is up to ₹15,000/month. No experience? You can still apply.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Your responsibilities

In this role, you will:

• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• You will resolve queries and complaints with patience and accuracy.
• Follow call scripts and update customers on ticket status

What we are looking for

• Open to freshers
• Minimum qualification: 12th Pass
• Good knowledge of CRM tools, Active listening, Verbal communication and Complaint handling
• Basic English
• Freshers can apply
• Someone calm under pressure and polite

Compensation

The salary for this role is ₹12,000 – ₹15,000 per month.

Quick facts

• Job location: Savedi
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 1
• Employment type: Full time
• Work type: Work from office
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Yuva Dhyeya Office today.