Telecaller

Looking for a Telecaller role in Versova, Mumbai? Zenix Real Estate is hiring now. 10 candidates will be hired for this role. The pay goes up to ₹27,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory.

Salary and benefits

You will be paid ₹27,000 per month.

What we are looking for

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Comfortable with Complaint handling, Typing speed, Hindi and English, CRM tools
• No English required
• 1 - 2 Years Experience Compulsory.

Your responsibilities

Your main tasks will be to:

• Meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status
• You will resolve queries and complaints with patience and accuracy.
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant

Job details

• Location: Versova, Mumbai, Maharashtra
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office
• Job type: Full time
• Vacancies: 10
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Zenix Real Estate reviews applications regularly.