Field Collection Executive

Looking for a Field Collection Executive role in All Mumbai, Mumbai? Zentrex Solutions is hiring now. The pay goes up to ₹18,000/month. The team is filling 2 vacancies.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

Salary and benefits

You will be paid ₹15,000 – ₹18,000 per month.

Your responsibilities

• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• You'll meet quality, call-handling and satisfaction targets.
• You will handle inbound and outbound customer calls, chats or emails.

Candidate profile

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Good knowledge of Typing speed, Hindi and English, Complaint handling and Verbal communication
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.

Quick facts

• Work location: All Mumbai, Mumbai, Maharashtra
• Work type: On-site
• Openings: 2
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Zentrex Solutions reviews applications regularly.