Customer Care Executive

Zentrok Private Limited is hiring a Customer Care Executive in Sector 62 - Noida, Delhi. The pay goes up to ₹20,000/month. 8 candidates will be hired for this role.

Note from the employer

Customer Care. Languages : English

Who can apply

• Open to freshers
• Education: 12th Pass
• Good knowledge of English
• Good English
• Freshers can apply
• Languages: English
• Someone calm under pressure and customer-first

Salary

Compensation: ₹15,000 – ₹20,000 per month.

Key responsibilities

• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant

Job details

• Location: Sector 62 - Noida, Delhi, Delhi
• Vacancies: 8
• Working hours: 9 PM - 5 AM | Monday to Saturday
• Job type: Full time
• Work type: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Zentrok Private Limited.