Operations Manager

A new Operations Manager role is open at Zest Entertainment, Andheri, Mumbai. The pay goes up to ₹75,000/month.

Note from the employer

P&L Head For A Go-Karting Project. Must Have Prior Experience Of Setting Up And Managing Operations Of A Go Kart Circuit. More Than 2 Years Experience Compulsory. | Languages : Hindi, English

What we are looking for

• 2+ years of experience in a similar role
• Education: 12th Pass
• Comfortable with English, Hindi
• Basic English
• More Than 2 Years Experience Compulsory.
• Languages: Hindi, English
• Someone customer-first and patient

What the job involves

• Resolve queries and complaints with patience and accuracy
• You'll identify upsell opportunities where relevant.
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status

Pay and perks

Salary: ₹35,000 – ₹75,000 per month, based on skills and experience.

Job at a glance

• Work location: Andheri, Mumbai, Maharashtra
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: On-site
• Vacancies: 1
• Employment type: Full time

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