Customer Care Associate

Zest job hiring India Pvt Ltd is hiring a Customer Care Associate in Vijayanagar, Bengaluru. Salary is up to ₹17,000/month. There are 5 open positions.

Employer’s description

Customer Support Executive. Type : Inbound, Outbound | Languages : Kannada, Tamil, Telugu, Hindi | Preferred Experience In : Real Estate

Requirements

• Ideal for freshers starting their career
• Education: 12th Pass
• Good knowledge of Hindi, Inbound, Kannada, Outbound, Real Estate, Tamil and Telugu
• Basic English
• Freshers can apply
• Type: Inbound, Outbound
• Languages: Kannada, Tamil, Telugu, Hindi
• Preferred Experience In: Real Estate

What you will do

As a Customer Care Associate, your work will include:

• You will meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system

Pay and perks

You will be paid ₹14,000 – ₹17,000 per month.

Job details

• Work location: Vijayanagar, Bengaluru, Karnataka
• Job type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site
• Vacancies: 5

Ready to start? Upload your resume and apply to Zest job hiring India Pvt Ltd today.