Customer Care Executive

A new Customer Care Executive role is open at Zest job hiring India Pvt Ltd, Nagarbhavi Circle, Bengaluru. The pay goes up to ₹20,000/month. 30 candidates will be hired for this role. Freshers can apply.

In the employer’s words

We Are Looking For A Customer Support Executive (Voice Process) To Handle Inbound And Outbound Calls Related To Delivery Services. The Candidate Will Assist Customers, Delivery Partners, And Vendors By Resolving Delivery-Related Queries Efficiently And Professionally. Type : Inbound, Outbound, Domestic | Languages : Hindi

Salary

Compensation: ₹15,000 – ₹20,000 per month.

What the job involves

• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant

Who can apply

• Open to freshers
• 12th Pass or equivalent
• Good knowledge of Domestic, Hindi, Inbound and Outbound
• Basic English
• Freshers can apply
• Type: Inbound, Outbound, Domestic
• Languages: Hindi
• A polite, patient attitude

Job at a glance

• Job location: Nagarbhavi Circle, Bengaluru, Karnataka
• Vacancies: 30
• Work mode: Office-based
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Zest job hiring India Pvt Ltd today.