Customer Support Leader

Zest job hiring India Pvt Ltd is looking for a Customer Support Leader to join its team in Kengeri Satellite Town, Bengaluru. Salary is up to ₹20,000/month. The team is filling 30 vacancies.

Employer’s description

Customer Support Executive Voice Process (Delivery Sector)We Are Looking For A Customer Support Executive (Voice Process) To Handle Inbound And Outbound Calls Related To Delivery Services. The Candidate Will Assist Customers, Delivery Partners, And Vendors By Resolving Delivery-Related Queries Efficiently And Professionally. Type : Domestic, Outbound, Inbound | Languages : Hindi

Key responsibilities

• Escalate complex cases to the right team within the SLA
• You will resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant.
• Meet quality, call-handling and satisfaction targets

Eligibility

• Freshers are welcome to apply
• 12th Pass or equivalent
• Good knowledge of Domestic, Hindi, Inbound and Outbound
• Basic English
• Freshers can apply
• Type: Domestic, Outbound, Inbound
• Languages: Hindi
• A patient, customer-first attitude

Salary

Salary: ₹15,000 – ₹20,000 per month, based on skills and experience.

Job at a glance

• Location: Kengeri Satellite Town, Bengaluru, Karnataka
• Job type: Full time
• Work type: Work from office
• Openings: 30
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

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