Telecaller

Zovi Motors has an opening for a Telecaller based in Ghatkopar West, Mumbai. The team is filling 15 vacancies. Salary is up to ₹12,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory.

Day-to-day work

In this role, you will:

• You will meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system

Who can apply

• 1–2 years of relevant experience
• Education: 12th Pass
• Good knowledge of Hindi and English, Verbal communication, Typing speed and Active listening
• Basic English
• 1 - 2 Years Experience Compulsory.
• Someone calm under pressure and patient

Salary and benefits

Salary: ₹12,000 per month, based on skills and experience.

Quick facts

• Location: Ghatkopar West, Mumbai, Maharashtra
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 15
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Office-based

Apply today and take the next step in your career with Zovi Motors.