Salary benchmark for employers
Call Center Agent Salary in Mumbai (2026)
₹18,300per month, median
Half of Call Center Agent posts in Mumbai offer ₹14,800–₹21,000 a month. Based on 34 live job posts that state a salary, updated 14 November 2026.
Pay distribution
| 10th | 25th | Median | 75th | 90th |
|---|---|---|---|---|
| ₹12,500 | ₹14,800 | ₹18,300 | ₹21,000 | ₹24,900 |
- Active posts
- 35
- Employers
- 24
- Open to freshers
- 83%
- New in 30 days
- 3
What to offer Call Center Agent candidates in Mumbai
- Offer at least ₹18,300 a month to match the typical post in Mumbai; ₹21,000 or more puts you in the top quarter of posts.
- Hiring freshers? Their median offer is ₹18,000 — 2% below the overall median.
- Ask for Inbound only if you can pay for it: those posts offer ₹20,500 against ₹18,000.
- 3 new Call Center Agent posts went live in the last 30 days — publish your monthly range so candidates can compare.
Experience
Call Center Agent salary by experience
| Experience | Posts | Median / month |
|---|---|---|
| Fresher (0 years) | 28 | ₹18,000 |
| 1–2 years | 6 | ₹19,800 |
Job type
Salary by employment type
| Type | Posts | Median / month |
|---|---|---|
| Full-time | 34 | ₹18,300 |
Qualification asked
- 12th pass60% · 21
- 10th pass20% · 7
- Below 10th14% · 5
- Graduate6% · 2
Localities
Call Center Agent salary by area of Mumbai
| Area | Posts | Median / month |
|---|---|---|
| Ghansoli | 5 | ₹18,000 |
| Malad | 4 | — |
| Malad West | 4 | — |
| Kandivali West | 2 | — |
| Mulund | 2 | — |
| Panvel | 2 | — |
| Thane West | 2 | — |
| Sakinaka | 1 | — |
Compare
Mumbai vs other places
| Place | Median / month | vs here | Posts |
|---|---|---|---|
| Mumbai | ₹18,300 | — | 34 |
| Maharashtra (state) | ₹18,000 | -2% | 39 |
| India | ₹17,500 | -4% | 113 |
Market
Who is hiring in Mumbai
3 new posts in the last 30 days.
- Slim-Nutrifit Wellness Private Limited4
- Direct Source3
- Logix Staffing Private Limited3
- Rajesh Mukesh Jaiswar (Shabara Pest Control Services)3
- Kasturi Enterprises2
- Msquare finmart2
- Directsource1
- UNH Management1
Skills premium
Skills that raise pay
Median monthly pay of posts that ask for the skill versus posts that do not.
| Skill | With | Without | Premium |
|---|---|---|---|
| Inbound | ₹20,500 | ₹18,000 | +14% |
| Outbound | ₹20,000 | ₹18,000 | +11% |
Real offers
Recent Call Center Agent posts with pay
- Call Center AgentRajesh Mukesh Jaiswar (Shabara Pest Control Services) · Mumbai · Fresher · 19 days ago₹20,000 – ₹25,000/month
- Call Center AgentRajesh Mukesh Jaiswar (Shabara Pest Control Services) · Mumbai · Fresher · 19 days ago₹20,000 – ₹25,000/month
- Call Center AgentRajesh Mukesh Jaiswar (Shabara Pest Control Services) · Mumbai · Fresher · 19 days ago₹20,000 – ₹25,000/month
- Call Center AgentGodrej capital · Mumbai · 1–2 yrs · 14 Oct₹16,000 – ₹23,000/month
- Call Center AgentSlim-Nutrifit Wellness Private Limited · Mumbai · Fresher · 30 Sept₹15,000 – ₹40,000/month
- Call Center AgentPromultis 6win Private Limited · Mumbai · 1–2 yrs · 30 Sept₹16,000 – ₹20,000/month
Frequently asked questions
What is the Call Center Agent salary in Mumbai?
The median advertised salary is ₹18,300 a month across 34 current job posts. Most offers fall between ₹14,800 and ₹21,000, and 10% of posts pay ₹24,900 or more.
What is the Call Center Agent salary for freshers in Mumbai?
Posts open to freshers (0 years) advertise a median of ₹18,000 a month, based on 28 jobs.
What do Call Center Agent jobs pay experienced candidates in Mumbai?
1–2 years: ₹19,800 a month (median of posts asking for that experience).
Is Call Center Agent pay in Mumbai higher than in the rest of Maharashtra?
It is about the same: ₹18,300 in Mumbai against ₹18,000 across Maharashtra.
Which skills raise Call Center Agent salaries in Mumbai?
Inbound (+14%) and Outbound (+11%), comparing the median of posts with and without each skill.
How is this salary data calculated?
From 34 active job posts for Call Center Agent in Mumbai on BetterJobs that state a salary. Pay is converted to a monthly amount and rounded to the nearest ₹100; last updated 14 November 2026.
For employers
Hiring Call Center Agent in Mumbai?
Post the role with a pay range from this page. Applicants with verified mobile numbers reach your dashboard the same day.
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