Salary benchmark for employers
Customer Care Associate (CCA) Salary in India (2026)
₹19,000per month, median
Half of Customer Care Associate (CCA) posts in India offer ₹15,600–₹22,400 a month. Based on 130 live job posts that state a salary, updated 14 November 2026.
Pay distribution
| 10th | 25th | Median | 75th | 90th |
|---|---|---|---|---|
| ₹14,000 | ₹15,600 | ₹19,000 | ₹22,400 | ₹25,100 |
- Active posts
- 130
- Employers
- 69
- Open to freshers
- 85%
- New in 30 days
- 13
What to offer Customer Care Associate (CCA) candidates in India
- Offer at least ₹19,000 a month to match the typical post in India; ₹22,400 or more puts you in the top quarter of posts.
- Hiring freshers? Their median offer is ₹17,500 — 8% below the overall median.
- Ask for English only if you can pay for it: those posts offer ₹19,500 against ₹16,500.
- 13 new Customer Care Associate (CCA) posts went live in the last 30 days — publish your monthly range so candidates can compare.
Experience
Customer Care Associate (CCA) salary by experience
| Experience | Posts | Median / month |
|---|---|---|
| Fresher (0 years) | 110 | ₹17,500 |
| 1–2 years | 20 | ₹22,500 |
Job type
Salary by employment type
| Type | Posts | Median / month |
|---|---|---|
| Full-time | 130 | ₹19,000 |
Qualification asked
- 12th pass64% · 83
- Graduate30% · 39
- 10th pass5% · 7
- Below 10th1% · 1
Cities
Customer Care Associate (CCA) salary by city in India
States
Customer Care Associate (CCA) salary by state
| State | Posts | Median / month |
|---|---|---|
| Karnataka | 43 | ₹21,500 |
| Maharashtra | 26 | ₹19,500 |
Market
Who is hiring in India
13 new posts in the last 30 days.
- Chetana Rajiv Asekar (Subhadra Jobs Consultancy)31
- Altruist Technologies Pvt Ltd8
- Career Experts Global Solutions5
- Dbs Mintek Pvt Ltd5
- IndoHR Services5
- Gms Services3
- Subhadra Jobs Consultancy3
- Shunya Tattva Management Consultants2
Skills premium
Skills that raise pay
Median monthly pay of posts that ask for the skill versus posts that do not.
| Skill | With | Without | Premium |
|---|---|---|---|
| English | ₹19,500 | ₹16,500 | +18% |
| Inbound | ₹19,500 | ₹17,500 | +11% |
Real offers
Recent Customer Care Associate (CCA) posts with pay
- Customer Care Associate (Cca)Alttruist Technologies Pvt Ltd · Bengaluru · Fresher · 2 days ago₹18,000 – ₹20,000/month
- Customer Care Associate (Cca)Chetana Rajiv Asekar (Subhadra Jobs Consultancy) · Bengaluru · Fresher · 3 days ago₹20,000 – ₹27,000/month
- Customer Care Associate (Cca)Career Experts Global Solutions · Bengaluru · Fresher · 3 days ago₹19,000 – ₹22,000/month
- Customer Care Associate (Cca)Altruist Technologies Pvt Ltd · Bengaluru · Fresher · 3 days ago₹18,000 – ₹20,000/month
- Customer Care Associate (Cca)Xpheno Private Limited · Bengaluru · Fresher · 13 days ago₹15,000 – ₹17,000/month
- Customer Care Associate (Cca)Chetana Rajiv Asekar (Subhadra Jobs Consultancy) · Mumbai · Fresher · 15 days ago₹22,000 – ₹23,000/month
Frequently asked questions
What is the Customer Care Associate (CCA) salary in India?
The median advertised salary is ₹19,000 a month across 130 current job posts. Most offers fall between ₹15,600 and ₹22,400, and 10% of posts pay ₹25,100 or more.
What is the Customer Care Associate (CCA) salary for freshers in India?
Posts open to freshers (0 years) advertise a median of ₹17,500 a month, based on 110 jobs.
What do Customer Care Associate (CCA) jobs pay experienced candidates in India?
1–2 years: ₹22,500 a month (median of posts asking for that experience).
Which city in India pays the most for Customer Care Associate (CCA) jobs?
Bengaluru (₹21,500), Mumbai (₹19,500) and Delhi (₹19,000) have the highest median offers among cities with at least 5 posts.
Which skills raise Customer Care Associate (CCA) salaries in India?
English (+18%) and Inbound (+11%), comparing the median of posts with and without each skill.
How is this salary data calculated?
From 130 active job posts for Customer Care Associate (CCA) in India on BetterJobs that state a salary. Pay is converted to a monthly amount and rounded to the nearest ₹100; last updated 14 November 2026.
For employers
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