Salary benchmark for employers
Customer Care Representative Salary in Mumbai (2026)
₹21,000per month, median
Half of Customer Care Representative posts in Mumbai offer ₹17,500–₹25,500 a month. Based on 53 live job posts that state a salary, updated 14 November 2026.
Pay distribution
| 10th | 25th | Median | 75th | 90th |
|---|---|---|---|---|
| ₹15,100 | ₹17,500 | ₹21,000 | ₹25,500 | ₹27,900 |
- Active posts
- 53
- Employers
- 33
- Open to freshers
- 72%
- New in 30 days
- 5
What to offer Customer Care Representative candidates in Mumbai
- Offer at least ₹21,000 a month to match the typical post in Mumbai; ₹25,500 or more puts you in the top quarter of posts.
- Hiring freshers? Their median offer is ₹20,800 — 1% below the overall median.
- Ask for Domestic only if you can pay for it: those posts offer ₹25,000 against ₹18,500.
- 5 new Customer Care Representative posts went live in the last 30 days — publish your monthly range so candidates can compare.
Experience
Customer Care Representative salary by experience
| Experience | Posts | Median / month |
|---|---|---|
| Fresher (0 years) | 38 | ₹20,800 |
| 1–2 years | 15 | ₹21,500 |
Job type
Salary by employment type
| Type | Posts | Median / month |
|---|---|---|
| Full-time | 52 | ₹21,300 |
| Part-time | 1 | — |
Qualification asked
- 12th pass83% · 44
- Graduate11% · 6
- 10th pass6% · 3
Localities
Customer Care Representative salary by area of Mumbai
| Area | Posts | Median / month |
|---|---|---|
| Thane | 15 | ₹25,000 |
| Thane West | 7 | ₹18,500 |
| Airoli | 5 | ₹22,500 |
| Andheri East | 4 | — |
| Malad | 3 | — |
| Turbhe | 3 | — |
| Ghansoli | 2 | — |
| Ghatkopar West | 2 | — |
Compare
Mumbai vs other places
| Place | Median / month | vs here | Posts |
|---|---|---|---|
| Mumbai | ₹21,000 | — | 53 |
| Maharashtra (state) | ₹20,500 | -2% | 57 |
| India | ₹20,000 | -5% | 177 |
Market
Who is hiring in Mumbai
5 new posts in the last 30 days.
- Platinumone Business Services Limited9
- Career Guideline Services India Private Limited7
- Silgate Solutions Limited4
- Dbs Mintek Pvt Ltd2
- Hansa Customer Equity Private Limited2
- Omega Management Services2
- Everest Fleet Private Limited1
- Logix Staffing Private Limited1
Skills premium
Skills that raise pay
Median monthly pay of posts that ask for the skill versus posts that do not.
| Skill | With | Without | Premium |
|---|---|---|---|
| Domestic | ₹25,000 | ₹18,500 | +35% |
| Inbound | ₹24,500 | ₹19,000 | +29% |
| Outbound | ₹24,900 | ₹19,500 | +28% |
Real offers
Recent Customer Care Representative posts with pay
- Customer Care RepresentativeCoral Bling Services Private Limited · Mumbai · Fresher · 2 days ago₹15,000 – ₹34,000/month
- Customer Care RepresentativeDolphin Autowheels Private Limited (Dolphin Autowheels Pvt Ltd) · Mumbai · Fresher · 4 days ago₹16,000 – ₹20,000/month
- Customer Care RepresentativeCareer Guideline Services India Private Limited · Mumbai · Fresher · 12 days ago₹18,000 – ₹38,000/month
- Customer Care RepresentativePlatinumone Business Services Limited · Mumbai · Fresher · 20 days ago₹18,000 – ₹30,000/month
- Customer Care RepresentativeBee Pee Jay Finance Limited () · Mumbai · Fresher · 16 Oct₹19,000 – ₹23,000/month
- Customer Care RepresentativeIccs - Ghansoli. Eureka Bpo - Thane, Call2Connect- Malad · Mumbai · Fresher · 30 Sept₹20,000/month
Frequently asked questions
What is the Customer Care Representative salary in Mumbai?
The median advertised salary is ₹21,000 a month across 53 current job posts. Most offers fall between ₹17,500 and ₹25,500, and 10% of posts pay ₹27,900 or more.
What is the Customer Care Representative salary for freshers in Mumbai?
Posts open to freshers (0 years) advertise a median of ₹20,800 a month, based on 38 jobs.
What do Customer Care Representative jobs pay experienced candidates in Mumbai?
1–2 years: ₹21,500 a month (median of posts asking for that experience).
Where in Mumbai do Customer Care Representative jobs pay the most?
Thane (₹25,000), Airoli (₹22,500) and Thane West (₹18,500) have the highest median offers among areas with at least 5 posts.
Is Customer Care Representative pay in Mumbai higher than in the rest of Maharashtra?
It is about the same: ₹21,000 in Mumbai against ₹20,500 across Maharashtra.
Which skills raise Customer Care Representative salaries in Mumbai?
Domestic (+35%), Inbound (+29%) and Outbound (+28%), comparing the median of posts with and without each skill.
How is this salary data calculated?
From 53 active job posts for Customer Care Representative in Mumbai on BetterJobs that state a salary. Pay is converted to a monthly amount and rounded to the nearest ₹100; last updated 14 November 2026.
For employers
Hiring Customer Care Representative in Mumbai?
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