Customer Care Representative

Bee Pee Jay Finance Limited () wants to bring on a Customer Care Representative for its Andheri East, Mumbai team. You can earn up to ₹23,000/month. The team is filling 5 vacancies. Great for first-time job seekers.

Note from the employer

Application Issuesloan Disbursement Statusnoc Requestsapp Login And Payment-Related Issuesmake Outbound Calls For Payment Remindersfollow-Ups With Active Customersclearly Explain Loan Details, Dues, And Next Steps To Customersupdate Call Details And Cases In Creatio Crm. Languages : English, Marathi, Hindi, Telugu

Eligibility

• Ideal for freshers starting their career
• Education: 12th Pass
• Comfortable with English, Hindi, Marathi, Telugu
• Basic English
• Freshers can apply
• Languages: English, Marathi, Hindi, Telugu
• A calm under pressure, patient attitude

Salary

You will be paid ₹19,000 – ₹23,000 per month.

Day-to-day work

• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets

Position details

• Location: Andheri East, Mumbai, Maharashtra
• Openings: 5
• Work mode: On-site
• Working hours: 8:00 AM to 5:00 Pm & 12:00 Pm to 9:00 Pm
• Interview: 11:00 AM - 4:00 PM | Monday to Friday
• Employment type: Full time

Interested? Apply now on BetterJobs with your resume — Bee Pee Jay Finance Limited () reviews applications regularly.