Customer Service Advisor

A new Customer Service Advisor role is open at Aalyaan Services (Opc) Private Limited, Karjat, Mumbai. 5 candidates will be hired for this role. The pay goes up to ₹25,000/month.

In the employer’s words

Looking For A Light Commercial Vehicle Service Advisor Having Minimum 1Yr Experience. Job Location - Khapoli. 1 - 2 Years Experience Compulsory. | Truck Servicing

Requirements

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Skills: Truck Servicing
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Truck Servicing
• Someone customer-first and polite

Roles and responsibilities

• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• You'll handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant
• You will log every interaction and its outcome in the support system.
• Resolve queries and complaints with patience and accuracy

Salary

You will be paid ₹20,000 – ₹25,000 per month.

Job at a glance

• Location: Karjat, Mumbai, Maharashtra
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Vacancies: 5
• Job type: Full time
• Work mode: On-site

Apply today and take the next step in your career with Aalyaan Services (Opc) Private Limited.