Customer Care Executive

Looking for a Customer Care Executive role in DLW Road, Varanasi? ABC Consult is hiring now. The pay goes up to ₹15,000/month. 20 candidates will be hired for this role.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Your responsibilities

• You'll meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant

Skills and qualifications

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Skills: Hindi and English, Verbal communication, Typing speed, CRM tools
• Female Only
• Basic English
• Freshers can apply
• A customer-first, polite attitude

Salary and benefits

You will be paid ₹10,000 – ₹15,000 per month.

Job at a glance

• Work location: DLW Road, Varanasi, Uttar Pradesh
• Work mode: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 20

Apply today and take the next step in your career with ABC Consult.