Customer Care Executive

Invinsia Technologies Pvt.Ltd wants to bring on a Customer Care Executive for its DLW Road, Varanasi team. No experience? You can still apply. You can earn up to ₹15,000/month.

In the employer’s words

We Are Hiring Customer Care Executives For Handling Customer Calls And Queries. Candidate Should Have Good Communication Skills, Basic Computer Knowledge, And Polite Behavior. Freshers And Experienced Both Can Apply". Type : Inbound, Outbound | Languages : Hindi, English

Salary

Salary: ₹10,000 – ₹15,000 per month, based on skills and experience.

Skills and qualifications

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Good knowledge of English, Hindi, Inbound and Outbound
• Female Only
• Basic English
• Freshers can apply
• Type: Inbound, Outbound
• Languages: Hindi, English
• You are calm under pressure and polite

Key responsibilities

• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA

Position details

• Work location: DLW Road, Varanasi, Uttar Pradesh
• Work type: On-site
• Openings: 1
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:00 AM - 6:00 PM | Monday to Saturday
• Job type: Full time

Ready to start? Upload your resume and apply to Invinsia Technologies Pvt.Ltd today.