Field Collection Executive

Join Ace Human Capital Ltd as a Field Collection Executive in S.G. Palya, Bengaluru. There are 5 open positions. You can earn up to ₹24,000/month.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

Pay and perks

The salary for this role is ₹20,000 – ₹24,000 per month.

Skills and qualifications

• 1–2 years of relevant experience
• Minimum qualification: Tenth Pass
• Comfortable with Typing speed, Verbal communication, Active listening, Complaint handling
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.

Roles and responsibilities

Your main tasks will be to:

• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• You will follow call scripts and update customers on ticket status.
• You will resolve queries and complaints with patience and accuracy.
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA

Job details

• Job location: S.G. Palya, Bengaluru, Karnataka
• Job type: Full time
• Work mode: On-site
• Vacancies: 5
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

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