Customer Care Representative

A new Customer Care Representative role is open at Advaith Aerospace Private Limited, Banashankari, Bengaluru. You can earn up to ₹20,000/month.

In the employer’s words

Managing Inbound/Outbound Calls, Emails, And Queries In A Professional Manner. Booking Service Appointments, Sending Appointment Reminders, And Handling Post-Service Feedback Calls. Maintaining Accurate Customer Records And Updating Crm Systems. 1 - 2 Years Experience Compulsory. | Languages : Kannada, Hindi, English

What you get

The salary for this role is ₹18,000 – ₹20,000 per month.

Roles and responsibilities

Here is what a typical day looks like:

• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system

Skills and qualifications

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Good knowledge of English, Hindi and Kannada
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: Kannada, Hindi, English
• You are customer-first and polite

Job at a glance

• Work location: Banashankari, Bengaluru, Karnataka
• Job type: Full time
• Openings: 1
• Work type: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Advaith Aerospace Private Limited.