Telecalling Executive

Looking for a Telecalling Executive role in New BEL Road, Bengaluru? Adway Institute Of Management Education Private Limited is hiring now. Freshers can apply. 5 candidates will be hired for this role. The pay goes up to ₹35,000/month.

In the employer’s words

Roles & Responsibilities:- Generating A Pool Of Prospects By Identifying The Need Of Up-Skilling Depending On The Students Area Of Interest. Helping Prospective Students With Detailed Information About The Programs Offered Through Phone & Creating A Strong Pipeline. Ensure To Meet Daily Deliverables & Achieve Weekly/Monthly Enrolment Target. Languages : Tamil, English, Kannada

Compensation

Compensation: ₹20,000 – ₹35,000 per month.

Eligibility

• Open to freshers
• Graduate or equivalent
• Good knowledge of English, Kannada and Tamil
• Good English
• Freshers can apply
• Languages: Tamil, English, Kannada

What you will do

As a Telecalling Executive, your work will include:

• Meet quality, call-handling and satisfaction targets
• You will follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA

Job at a glance

• Job location: New BEL Road, Bengaluru, Karnataka
• Vacancies: 5
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Office-based
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Adway Institute Of Management Education Private Limited.