Customer Care Executive

Join Al Ameera Apparel as a Customer Care Executive in Chettipalayam, Coimbatore. No experience? You can still apply. The pay goes up to ₹18,000/month.

Note from the employer

A Customer Care Executive Is Responsible For Providing Excellent Customer Service By Addressing Customer Inquiries, Resolving Complaints, And Ensuring Customer Satisfaction. Key Responsibilities: Handle Customer Calls, Emails, And Messages Professionally. Basic Computer Knowledge And Data Entry Skills. Good Communication And Interpersonal Skills. Type : Inbound, Outbound | Languages : Tamil, English

Candidate profile

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Skills: English, Inbound, Outbound, Tamil
• Female Only
• Good English
• Freshers can apply
• Type: Inbound, Outbound
• Languages: Tamil, English
• A customer-first, calm under pressure attitude

Compensation

The salary for this role is ₹15,000 – ₹18,000 per month.

Roles and responsibilities

Your main tasks will be to:

• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status.
• You will log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets

Job at a glance

• Location: Chettipalayam, Coimbatore, Tamil Nadu
• Vacancies: 1
• Interview: Scheduled interview
• Work mode: Office-based
• Shift: 9:00 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Al Ameera Apparel.