Chat Process Executive

Altruist Technologies Pvt Ltd is hiring a Chat Process Executive in Kudlu Gate, Bengaluru. Salary is up to ₹18,500/month. There are 24 open positions.

Note from the employer

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Languages : Tamil, Kannada, Hindi, English

What you get

Salary: ₹16,500 – ₹18,500 per month, based on skills and experience.

What we are looking for

• Open to freshers
• Education: Graduate
• Comfortable with English, Hindi, Kannada, Tamil
• Good English
• Freshers can apply
• Languages: Tamil, Kannada, Hindi, English
• Someone patient and customer-first

Day-to-day work

• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• You will identify upsell opportunities where relevant.
• You will log every interaction and its outcome in the support system.

Quick facts

• Work location: Kudlu Gate, Bengaluru, Karnataka
• Work type: On-site
• Employment type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 24
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Altruist Technologies Pvt Ltd reviews applications regularly.