Chat Process Executive

A new Chat Process Executive role is open at Visionary Outsourcing Services, Koramangala, Bengaluru. 15 candidates will be hired for this role. Salary is up to ₹25,000/month.

Note from the employer

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. 1 - 2 Years Experience Compulsory.

Pay and perks

Salary: ₹18,000 – ₹25,000 per month, based on skills and experience.

Key responsibilities

• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails

Skills and qualifications

• 1–2 years of relevant experience
• Education: Graduate
• Comfortable with Typing speed, Active listening, CRM tools, Hindi and English
• Good English
• 1 - 2 Years Experience Compulsory.
• A calm under pressure, patient attitude

Position details

• Location: Koramangala, Bengaluru, Karnataka
• Work mode: Work from office
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 15

Interested? Apply now on BetterJobs with your resume — Visionary Outsourcing Services reviews applications regularly.