Chat Process Executive

Altruist Technologies Pvt Ltd wants to bring on a Chat Process Executive for its Garvebhavi Palya, Bengaluru team. 24 candidates will be hired for this role. You can earn up to ₹18,500/month.

Note from the employer

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Type : Domestic | Languages : Malayalam, Kannada, Tamil, Hindi, English

Key responsibilities

• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy

Requirements

• Freshers are welcome to apply
• Graduate or equivalent
• Good knowledge of Domestic, English, Hindi, Kannada, Malayalam and Tamil
• Good English
• Freshers can apply
• Type: Domestic
• Languages: Malayalam, Kannada, Tamil, Hindi, English
• A patient, calm under pressure attitude

Salary

Compensation: ₹16,500 – ₹18,500 per month.

Job details

• Job location: Garvebhavi Palya, Bengaluru, Karnataka
• Vacancies: 24
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Work type: Office-based

Click Apply to send your profile to Altruist Technologies Pvt Ltd. It takes less than a minute.