Chat Process Executive

Start your next role as a Chat Process Executive with Altruist Technologies Pvt Ltd in Garvebhavi Palya, Bengaluru. Great for first-time job seekers. 28 candidates will be hired for this role. Salary is up to ₹18,000/month.

Note from the employer

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Type : Inbound, Domestic | Languages : Tamil, Hindi, English

Who can apply

• Freshers are welcome to apply
• Education: Graduate
• Good knowledge of Domestic, English, Hindi, Inbound and Tamil
• Good English
• Freshers can apply
• Type: Inbound, Domestic
• Languages: Tamil, Hindi, English
• Someone patient and calm under pressure

Salary

You will be paid ₹16,000 – ₹18,000 per month.

Roles and responsibilities

• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy.
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails

Position details

• Location: Garvebhavi Palya, Bengaluru, Karnataka
• Vacancies: 28
• Work type: Office-based
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Altruist Technologies Pvt Ltd.