Chat Process Executive

Looking for a Chat Process Executive role in Garvebhavi Palya, Bengaluru? Altruist Technologies Pvt Ltd is hiring now. Salary is up to ₹18,000/month. The team is filling 28 vacancies. No experience? You can still apply.

In the employer’s words

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Type : Domestic | Languages : Tamil, Hindi, Kannada, English

Day-to-day work

• Escalate complex cases to the right team within the SLA
• You'll meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy.
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant

Pay and perks

Compensation: ₹18,000 per month.

What we are looking for

• Freshers are welcome to apply
• Education: Graduate
• Skills: Domestic, English, Hindi, Kannada, Tamil
• Good English
• Freshers can apply
• Type: Domestic
• Languages: Tamil, Hindi, Kannada, English
• You are polite and customer-first

Job details

• Work location: Garvebhavi Palya, Bengaluru, Karnataka
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Work mode: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 28

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