Chat Process Executive

Chetana Rajiv Asekar (Subhadra Jobs Consultancy) is hiring a Chat Process Executive in Bommanahalli, Bengaluru. No experience? You can still apply. You can earn up to ₹25,000/month. 30 candidates will be hired for this role.

Employer’s description

Urgent Opening For The Customer Care Executive For The Chat Process Need English And Hindi,Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Type : Outbound, Domestic, International | Languages : Tamil, Kannada, Marathi, Hindi, English

What the job involves

Here is what a typical day looks like:

• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets

Requirements

• Ideal for freshers starting their career
• Education: 12th Pass
• Comfortable with Domestic, English, Hindi, International, Kannada, Marathi, Outbound, Tamil
• Good English
• Freshers can apply
• Type: Outbound, Domestic, International
• Languages: Tamil, Kannada, Marathi, Hindi, English
• You are polite and customer-first

Salary

You will be paid ₹17,000 – ₹25,000 per month.

Quick facts

• Job location: Bommanahalli, Bengaluru, Karnataka
• Work mode: Work from office
• Openings: 30
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Chetana Rajiv Asekar (Subhadra Jobs Consultancy) reviews applications regularly.