Chat Support Executive

Altruist Technologies Pvt Ltd has an opening for a Chat Support Executive based in Garvebhavi Palya, Bengaluru. You can earn up to ₹18,000/month. The team is filling 28 vacancies. No experience? You can still apply.

Note from the employer

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Type : Inbound, Domestic | Languages : Kannada, Tamil, Hindi, English

Who can apply

• Open to freshers
• Graduate or equivalent
• Good knowledge of Domestic, English, Hindi, Inbound, Kannada and Tamil
• Good English
• Freshers can apply
• Type: Inbound, Domestic
• Languages: Kannada, Tamil, Hindi, English
• A calm under pressure, customer-first attitude

Your responsibilities

Your main tasks will be to:

• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• You will follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy

Salary and benefits

The salary for this role is ₹17,000 – ₹18,000 per month.

Job details

• Job location: Garvebhavi Palya, Bengaluru, Karnataka
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 28
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office

Interested? Apply now on BetterJobs with your resume — Altruist Technologies Pvt Ltd reviews applications regularly.