Chat Support Executive

Looking for a Chat Support Executive role in Koramangala, Bengaluru? Visionary Outsourcing Services is hiring now. Salary is up to ₹30,000/month. 19 candidates will be hired for this role.

Note from the employer

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. 1 - 2 Years Experience Compulsory. | Languages : English

What we are looking for

• 1 to 2 years of experience in a similar role
• Graduate or equivalent
• Comfortable with English
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: English
• You are polite and calm under pressure

What you will do

Here is what a typical day looks like:

• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• You will escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system

Pay and perks

Compensation: ₹22,000 – ₹30,000 per month.

Quick facts

• Job location: Koramangala, Bengaluru, Karnataka
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 19
• Work type: Office-based

Ready to start? Upload your resume and apply to Visionary Outsourcing Services today.