Chat Support Executive

Looking for a Chat Support Executive role in Silk Board, Bengaluru? Radical Minds Technologies Pvt. Ltd. is hiring now. You can earn up to ₹18,000/month. The team is filling 10 vacancies. No experience? You can still apply.

Employer’s description

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Type : Inbound, Domestic, International | Languages : Hindi, English

Who can apply

• Freshers are welcome to apply
• 12th Pass or equivalent
• Skills: Domestic, English, Hindi, Inbound, International
• Male Only
• Good English
• Freshers can apply
• Type: Inbound, Domestic, International
• Languages: Hindi, English
• You are patient and polite

Day-to-day work

Your main tasks will be to:

• Meet quality, call-handling and satisfaction targets.
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• You will log every interaction and its outcome in the support system.

Compensation

The salary for this role is ₹16,000 – ₹18,000 per month.

Job details

• Job location: Silk Board, Bengaluru, Karnataka
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: On-site
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 10

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