Customer Care Executive

A new Customer Care Executive role is open at Altruist Technologies Pvt Ltd, Bommanahalli, Bengaluru. 28 candidates will be hired for this role. Great for first-time job seekers. You can earn up to ₹22,000/month.

Note from the employer

The Primary Role Of Customer Support Executives Is To Serve As The First Point Of Contact For Customers, Addressing Their Concerns, Providing Information And Facilitating Resolutions Promptly And Efficiently. They Use Their Communication And Problem-Solving Skills To Navigate Customer Issues And Can Offer Assistance Through Phone. Type : Inbound | Languages : English, Hindi, Tamil

Pay and perks

Compensation: ₹18,000 – ₹22,000 per month.

What we are looking for

• Open to freshers
• Education: Graduate
• Good knowledge of English, Hindi, Inbound and Tamil
• Good English
• Freshers can apply
• Type: Inbound
• Languages: English, Hindi, Tamil

What you will do

• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system

Job at a glance

• Location: Bommanahalli, Bengaluru, Karnataka
• Openings: 28
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office

Ready to start? Upload your resume and apply to Altruist Technologies Pvt Ltd today.