Customer Care Representative

Altruist Technologies Pvt Ltd is hiring a Customer Care Representative in Kudlu Gate, Bengaluru. You can earn up to ₹18,000/month. The team is filling 28 vacancies. Freshers can apply.

Note from the employer

The Agent Is Primarily Responsible For Making Or Attending Customer Calls To Sellproducts Or Services. They Need To Know How To Communicate With Customers, Havegreat Organizational Skills And Be Able To Multi-Task And Prioritize In High-Volume,Fastpaced Environments. Type : Inbound, Domestic, International | Languages : Telugu, Malayalam, Gujarati, Kannada, Tamil, Hindi, English

Salary

The salary for this role is ₹16,000 – ₹18,000 per month.

Day-to-day work

As a Customer Care Representative, your work will include:

• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system.
• Identify upsell opportunities where relevant
• You will meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails

Eligibility

• Ideal for freshers starting their career
• Education: Graduate
• Good knowledge of Domestic, English, Gujarati, Hindi, Inbound, International, Kannada and Malayalam
• Good English
• Freshers can apply
• Type: Inbound, Domestic, International
• Languages: Telugu, Malayalam, Gujarati, Kannada, Tamil, Hindi, English
• A patient, calm under pressure attitude

Quick facts

• Work location: Kudlu Gate, Bengaluru, Karnataka
• Work mode: Office-based
• Job type: Full time
• Openings: 28
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Altruist Technologies Pvt Ltd today.