Customer Care Representative

Join Altruist Technologies Pvt Ltd as a Customer Care Representative in Bommanahalli, Bengaluru. Salary is up to ₹20,000/month. There are 28 open positions.

In the employer’s words

Handling Of Inbound Calls, Enquiring Details Of The Products Or Process Related To Information, Enquiries Transactions Related To The Products Availed By The Customer Clarification And Queries And Billing. Type : Domestic | Languages : Tamil, Hindi, English

Salary

You will be paid ₹18,000 – ₹20,000 per month.

Key responsibilities

• Log every interaction and its outcome in the support system
• You will follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets

Requirements

• Open to freshers
• Education: Graduate
• Good knowledge of Domestic, English, Hindi and Tamil
• Good English
• Freshers can apply
• Type: Domestic
• Languages: Tamil, Hindi, English
• A patient, calm under pressure attitude

Position details

• Location: Bommanahalli, Bengaluru, Karnataka
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Openings: 28
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site

Interested? Apply now on BetterJobs with your resume — Altruist Technologies Pvt Ltd reviews applications regularly.