Customer Care Representative

Altruist Technologies Pvt Ltd wants to bring on a Customer Care Representative for its Bommanahalli, Bengaluru team. The team is filling 28 vacancies. Salary is up to ₹20,000/month.

In the employer’s words

The Agent Is Primarily Responsible For Making Or Attending Customer Calls To Sellproducts Or Services. They Need To Know How To Communicate With Customers, Havegreat Organizational Skills And Be Able To Multi-Task And Prioritize In High-Volume,Fastpaced Environments. Type : Inbound, Outbound | Languages : Tamil, Hindi, English

Day-to-day work

• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA.

Compensation

Salary: ₹18,000 – ₹20,000 per month, based on skills and experience.

Skills and qualifications

• Ideal for freshers starting their career
• Education: Graduate
• Comfortable with English, Hindi, Inbound, Outbound, Tamil
• Good English
• Freshers can apply
• Type: Inbound, Outbound
• Languages: Tamil, Hindi, English
• A customer-first, calm under pressure attitude

Job at a glance

• Job location: Bommanahalli, Bengaluru, Karnataka
• Work type: Work from office
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 28
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Altruist Technologies Pvt Ltd today.