Customer Service Advisor

Looking for a Customer Service Advisor role in Ghansoli, Mumbai? Altruist Technologies Private Limited is hiring now. You can earn up to ₹16,000/month. The team is filling 20 vacancies.

Note from the employer

Customer Service Respond To Customer Inquiries Via Call. Resolve Customer Complaints And Provideappropriatesolutions 9 Hours Job Shift Time 9 To 6, 9:30To6:30 And 10To7. Type : Inbound, Domestic | Languages : Marathi, Hindi, English

Who can apply

• Ideal for freshers starting their career
• Education: Tenth Pass
• Good knowledge of Domestic, English, Hindi, Inbound and Marathi
• Basic English
• Freshers can apply
• Type: Inbound, Domestic
• Languages: Marathi, Hindi, English

What you will do

• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• You'll meet quality, call-handling and satisfaction targets.
• Resolve queries and complaints with patience and accuracy

Pay and perks

You will be paid ₹13,000 – ₹16,000 per month.

Quick facts

• Job location: Ghansoli, Mumbai, Maharashtra
• Job type: Full time
• Work type: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 20
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Altruist Technologies Private Limited.