Senior Customer Care Representative

A new Senior Customer Care Representative role is open at Altruist Technologies Pvt Ltd, Kudlu Gate, Bengaluru. You can earn up to ₹23,000/month. 28 candidates will be hired for this role.

Note from the employer

The Primary Role Of Customer Support Executives Is To Serve As The First Point Of Contact For Customers, Addressing Their Concerns, Providing Information And Facilitating Resolutions Promptly And Efficiently. They Use Their Communication And Problem-Solving Skills To Navigate Customer Issues And Can Offer Assistance Through The Phone. Type : Domestic, Sales | Languages : Tamil, Hindi, English

What you will do

In this role, you will:

• You'll meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails.
• Resolve queries and complaints with patience and accuracy

Salary and benefits

The salary for this role is ₹20,000 – ₹23,000 per month.

What we are looking for

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Good knowledge of Domestic, English, Hindi, Sales and Tamil
• Good English
• Freshers can apply
• Type: Domestic, Sales
• Languages: Tamil, Hindi, English
• Someone patient and calm under pressure

Job details

• Job location: Kudlu Gate, Bengaluru, Karnataka
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 28
• Work type: Office-based

Ready to start? Upload your resume and apply to Altruist Technologies Pvt Ltd today.