Chat Process Executive

Aminno Software Technologies Private Limited wants to bring on a Chat Process Executive for its Whitefield, Bengaluru team. Salary is up to ₹25,000/month. There are 30 open positions.

Employer’s description

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. If Interested Share Resume On Whatsapp- 9148447592. 1 - 2 Years Experience Compulsory. | Type : Outbound, International, Inbound | Languages : English

What you will do

• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status

Pay and perks

Compensation: ₹22,000 – ₹25,000 per month.

What we are looking for

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Good knowledge of English, Inbound, International and Outbound
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, International, Inbound
• Languages: English

Quick facts

• Job location: Whitefield, Bengaluru, Karnataka
• Work type: On-site
• Openings: 30
• Timings: Rotational Shift
• Interview: 01:00 PM - 6:00 PM | Monday to Friday
• Job type: Full time

Apply today and take the next step in your career with Aminno Software Technologies Private Limited.