Outlet Manager

Ammas Pastries wants to bring on an Outlet Manager for its Jayanagar, Bengaluru team. The team is filling 5 vacancies. You can earn up to ₹25,000/month.

Employer’s description

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory. | Type : Sales | Languages : Tamil, Telugu, Kannada, English

Your responsibilities

As an Outlet Manager, your work will include:

• Handle inbound and outbound customer calls, chats or emails
• You'll escalate complex cases to the right team within the SLA.
• You will follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy
• You will log every interaction and its outcome in the support system.
• You'll identify upsell opportunities where relevant.

Pay and perks

Compensation: ₹22,000 – ₹25,000 per month.

Eligibility

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Skills: English, Kannada, Sales, Tamil, Telugu
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Sales
• Languages: Tamil, Telugu, Kannada, English
• A patient, polite attitude

Quick facts

• Work location: Jayanagar, Bengaluru, Karnataka
• Shift: ROTATIONAL SHIFTS AND OFFS
• Openings: 5
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Employment type: Full time

Interested? Apply now on BetterJobs with your resume — Ammas Pastries reviews applications regularly.