Customer Care Executive

Start your next role as a Customer Care Executive with An Aluminium Manufacturing Company in Park Street, Kolkata. You can earn up to ₹22,000/month.

Note from the employer

An Aluminium Manufacturing Company Requires Customer Care Executive Who Will Be Responsible For Telemarketing And Outbound Calling,Appointment Fixing And Meeting Coordination. More Than 2 Years Experience Compulsory. | Languages : Hindi, Bengali, English

Roles and responsibilities

Here is what a typical day looks like:

• Follow call scripts and update customers on ticket status
• You will log every interaction and its outcome in the support system.
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails

Salary and benefits

You will be paid ₹15,000 – ₹22,000 per month.

Candidate profile

• 2+ years of experience in a similar role
• Minimum qualification: Graduate
• Skills: Bengali, English, Hindi
• Female Only
• Basic English
• More Than 2 Years Experience Compulsory.
• Languages: Hindi, Bengali, English
• You are calm under pressure and polite

Job details

• Location: Park Street, Kolkata, West Bengal
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 1

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