Customer Care Associate

Join Ar Staffing as a Customer Care Associate in Dombivali, Mumbai. 10 candidates will be hired for this role. The pay goes up to ₹25,000/month.

In the employer’s words

Process:Customer Service Cross-Saleseligibility:Graduation Is Mandatory Freshers And Experienced Candidates Can Apply Normal English Communication Required.

Candidate profile

• Freshers are welcome to apply
• Education: Graduate
• Good knowledge of Active listening, Typing speed, Verbal communication and CRM tools
• Good English
• Freshers can apply

Roles and responsibilities

• Follow call scripts and update customers on ticket status
• You will meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system
• You will resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant

Compensation

The salary for this role is ₹17,500 – ₹25,000 per month.

Job at a glance

• Work location: Dombivali, Mumbai, Maharashtra
• Job type: Full time
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Openings: 10
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Work type: Office-based

Interested? Apply now on BetterJobs with your resume — Ar Staffing reviews applications regularly.