Customer Support Officer

Atiya Herbs Private Limited wants to bring on a Customer Support Officer for its New Rohtak Road, Delhi team. The pay goes up to ₹16,000/month. The team is filling 20 vacancies.

Employer’s description

Customer Ki Incoming Calls Handle Karni He Aur Unki Problem Solve Karke Solution Dena He, Call Handle Karna He Phir Call Sales Department Me Transfer Karni He. Evening Shift & Fixed Salary + Night Allowance Bhi Hain. Type : Inbound | Languages : Hindi, English

Day-to-day work

• Resolve queries and complaints with patience and accuracy
• You will handle inbound and outbound customer calls, chats or emails.
• You'll meet quality, call-handling and satisfaction targets.
• You will follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system
• You'll escalate complex cases to the right team within the SLA.

Candidate profile

• Freshers are welcome to apply
• Minimum qualification: Tenth Pass
• Skills: English, Hindi, Inbound
• Male Only
• Basic English
• Freshers can apply
• Type: Inbound
• Languages: Hindi, English
• Someone customer-first and calm under pressure

Compensation

You will be paid ₹11,000 – ₹16,000 per month.

Job details

• Location: New Rohtak Road, Delhi, Delhi
• Interview timings: 10:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 20
• Working hours: 1:00 PM- 10:00 PM | Monday to Saturday
• Work type: On-site

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