Customer Care Executive

Axis Bank Digitide is hiring a Customer Care Executive in Hi Tech City, Hyderabad. 30 candidates will be hired for this role. Great for first-time job seekers. Salary is up to ₹19,000/month.

In the employer’s words

Service Requests, Process Transactions Efficiently And Within The Stipulated Time. Delivery Of Services. Ensure Smooth Interaction With Customers And Quick Processing Of Transactions Within Sla. Ensure Compliance To Regulatory Guidelines, Bank'S Policies In All Processes And Workflows. Type : Inbound, Domestic, Mutual Funds | Languages : Telugu, Hindi, English | Preferred Experience In : Real Estate

Day-to-day work

• Escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy.
• Log every interaction and its outcome in the support system
• You'll meet quality, call-handling and satisfaction targets.

What you get

The salary for this role is ₹15,000 – ₹19,000 per month.

What we are looking for

• Freshers are welcome to apply
• Graduate or equivalent
• Skills: Domestic, English, Hindi, Inbound, Mutual Funds, Real Estate, Telugu
• Good English
• Freshers can apply
• Type: Inbound, Domestic, Mutual Funds
• Languages: Telugu, Hindi, English
• Preferred Experience In: Real Estate
• You are calm under pressure and polite

Job at a glance

• Job location: Hi Tech City, Hyderabad, Telangana
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 30
• Job type: Full time
• Work mode: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Click Apply to send your profile to Axis Bank Digitide. It takes less than a minute.