Customer Care Executive

Smi Staffing Services is looking for a Customer Care Executive to join its team in Kukatpally, Hyderabad. 30 candidates will be hired for this role. You can earn up to ₹21,000/month. Freshers can apply.

In the employer’s words

Handling Customer Queries Through Calls . Type : Domestic, Inbound | Languages : English, Hindi, Kannada, Telugu, Tamil

Who can apply

• Ideal for freshers starting their career
• Education: 12th Pass
• Good knowledge of Domestic, English, Hindi, Inbound, Kannada, Tamil and Telugu
• Good English
• Freshers can apply
• Type: Domestic, Inbound
• Languages: English, Hindi, Kannada, Telugu, Tamil
• A patient, customer-first attitude

Roles and responsibilities

Your main tasks will be to:

• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• You'll follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets

Salary and benefits

The salary for this role is ₹15,000 – ₹21,000 per month.

Position details

• Work location: Kukatpally, Hyderabad, Telangana
• Vacancies: 30
• Work mode: On-site
• Job type: Full time
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Working hours: 09:30 am - 6:30pm | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Smi Staffing Services.