Customer Care Representative

Looking for a Customer Care Representative role in Srirampura, Bengaluru? Belur Ningaiah Santhoshkumar (Youngsters Group) is hiring now. Salary is up to ₹18,000/month. Great for first-time job seekers. There are 20 open positions.

Note from the employer

Loan Application Assistance: Assist Customers In Navigating The Online Loan Application Process, Including Helping Them Understand Required Documentation And Forms. Troubleshoot Issues Related To Document Uploads, Digital Signatures, Or Other Aspects Of The Application Process. Provide Guidance On Loan Requirements, Eligibility Checks, And Help. Type : Domestic, Outbound, Inbound | Languages : Telugu, Tamil, Telugu, Hindi

Who can apply

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Good knowledge of Domestic, Hindi, Inbound, Outbound, Tamil and Telugu
• Basic English
• Freshers can apply
• Type: Domestic, Outbound, Inbound
• Languages: Telugu, Tamil, Telugu, Hindi
• Someone patient and customer-first

Salary and benefits

You will be paid ₹14,000 – ₹18,000 per month.

What the job involves

• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA

Position details

• Location: Srirampura, Bengaluru, Karnataka
• Work mode: Work from office
• Interview timings: 10:00 AM - 5:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Openings: 20

Apply today and take the next step in your career with Belur Ningaiah Santhoshkumar (Youngsters Group).