Customer Care Representative

Biome Healthcare Pvt Ltd wants to bring on a Customer Care Representative for its Malleshwaram, Bengaluru team. Salary is up to ₹35,000/month. Great for first-time job seekers.

Employer’s description

The Customer Care & Sales Representative Will Handle Customer Inquiries, Service Requests, And Follow-Ups While Also Supporting Sales Through Lead Conversion, Order Coordination, And Relationship Building. The Role Focuses On Delivering Excellent Customer Experience, Resolving Issues Efficiently, Generating Repeat Business, And Maintaining Customer. Type : Sales | Languages : Hindi, Kannada, English

Compensation

Compensation: ₹25,000 – ₹35,000 per month.

What you will do

In this role, you will:

• Identify upsell opportunities where relevant
• You will escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status

Candidate profile

• Open to freshers
• Education: 12th Pass
• Comfortable with English, Hindi, Kannada, Sales
• Female Only
• Basic English
• Freshers can apply
• Type: Sales
• Languages: Hindi, Kannada, English
• A polite, calm under pressure attitude

Quick facts

• Location: Malleshwaram, Bengaluru, Karnataka
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Shift: 10:30 AM - 6:30 PM | Monday to Saturday
• Openings: 1
• Work mode: Office-based

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