Customer Support Specialist

Blue Ribbon Bags India Pvt Ltd wants to bring on a Customer Support Specialist for its Lower Parel, Mumbai team. Great for first-time job seekers. The team is filling 6 vacancies. The pay goes up to ₹18,000/month.

Employer’s description

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Languages : English

Who can apply

• Ideal for freshers starting their career
• Education: Graduate
• Skills: English
• Good English
• Freshers can apply
• Languages: English
• A patient, customer-first attitude

Compensation

Salary: ₹17,000 – ₹18,000 per month, based on skills and experience.

Day-to-day work

Here is what a typical day looks like:

• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• You will handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant.
• You will meet quality, call-handling and satisfaction targets.

Job details

• Job location: Lower Parel, Mumbai, Maharashtra
• Work type: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: Shifts: Rotational (Morning, Day, Night) including weekends/holidays Shift changes every 14 daysMorning: 7:30 AM 3:30 PM
• Openings: 6
• Employment type: Full time

Click Apply to send your profile to Blue Ribbon Bags India Pvt Ltd. It takes less than a minute.