Customer Care Associate

A new Customer Care Associate role is open at Bonkers corner, Ulhasnagar, Mumbai. No experience? You can still apply. Salary is up to ₹30,000/month. There are 10 open positions.

Employer’s description

Customer Care. Type : Inbound | Languages : Hindi, English

What you will do

• Resolve queries and complaints with patience and accuracy
• You'll meet quality, call-handling and satisfaction targets.
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant.
• Log every interaction and its outcome in the support system

Candidate profile

• No prior experience needed — freshers can apply
• Minimum qualification: Tenth Pass
• Good knowledge of English, Hindi and Inbound
• Basic English
• Freshers can apply
• Type: Inbound
• Languages: Hindi, English

Salary and benefits

Compensation: ₹15,000 – ₹30,000 per month.

Job at a glance

• Location: Ulhasnagar, Mumbai, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Work type: Office-based
• Openings: 10

Apply today and take the next step in your career with Bonkers corner.