International Voice Process Agent

BRIXConsultants is hiring an International Voice Process Agent in Jayanagar, Bengaluru. You can earn up to ₹56,000/month. There are 30 open positions.

Employer’s description

International Voice Process. 1 - 2 Years Experience Compulsory. | Type : Outbound, Inbound | Languages : English

Key responsibilities

Your main tasks will be to:

• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA

Salary and benefits

Salary: ₹30,000 – ₹56,000 per month, based on skills and experience.

What we are looking for

• 1–2 years of relevant experience
• Education: 12th Pass
• Good knowledge of English, Inbound and Outbound
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Inbound
• Languages: English
• Someone customer-first and patient

Position details

• Work location: Jayanagar, Bengaluru, Karnataka
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 30
• Working hours: Rotational Shift / 9 hours shift
• Employment type: Full time
• Work mode: On-site

Ready to start? Upload your resume and apply to BRIXConsultants today.