Customer Care Executive

A new Customer Care Executive role is open at C-Edge Technologies Pvt Ltd, Kukatpally, Hyderabad. No experience? You can still apply. There are 5 open positions. Salary is up to ₹15,000/month.

In the employer’s words

Banking Inbound Process, Mandatory Languages -English, Hindi, Telugu/ Tamil, Rotational Shift, Rotational Weekoff. Type : Inbound

What you get

Compensation: ₹12,000 – ₹15,000 per month.

Candidate profile

• Freshers are welcome to apply
• 12th Pass or equivalent
• Good knowledge of Inbound
• Basic English
• Freshers can apply
• Type: Inbound
• Someone polite and patient

Key responsibilities

As a Customer Care Executive, your work will include:

• Follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets.
• You'll escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy

Job at a glance

• Job location: Kukatpally, Hyderabad, Telangana
• Job type: Full time
• Openings: 5
• Interview timings: 11:00 AM - 4:00 PM | Monday to Friday
• Work type: Work from office
• Timings: Rotational Shifts

Interested? Apply now on BetterJobs with your resume — C-Edge Technologies Pvt Ltd reviews applications regularly.