Customer Care Associate

Join Call 2 Connect India Private Limited as a Customer Care Associate in Vasai Road West, Mumbai. 30 candidates will be hired for this role. You can earn up to ₹25,000/month.

Note from the employer

We Are Looking For A Motivated And Result-Driven Telesales Executive To Join Our Team. The Candidate Will Be Responsible For Generating Sales Over The Phone, Maintaining Customer Relationships, And Achieving Sales Targets. Type : Inbound, International, Sales, Outbound, Domestic

Roles and responsibilities

Here is what a typical day looks like:

• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• You'll log every interaction and its outcome in the support system.
• Resolve queries and complaints with patience and accuracy.
• Meet quality, call-handling and satisfaction targets

Skills and qualifications

• Open to freshers
• 12th Pass or equivalent
• Good knowledge of Domestic, Inbound, International, Outbound and Sales
• Basic English
• Freshers can apply
• Type: Inbound, International, Sales, Outbound, Domestic
• A calm under pressure, patient attitude

Salary

The salary for this role is ₹15,000 – ₹25,000 per month.

Position details

• Work location: Vasai Road West, Mumbai, Maharashtra
• Openings: 30
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Office-based
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Call 2 Connect India Private Limited reviews applications regularly.